User Research
| Year | Author(s) | Title | Publisher |
|---|---|---|---|
| 1998 | Hackos, J. T., Redish, J.C. | User and Task Analysis for Interface Design | John Wiley & Sons |
| 2002 | Erricsson, M. | Human-Computer Interaction Resources | Website |
| 2004 | Merholz, P. | PETERME.COM | Website |
| 2004 | Outing, S. & Ruel, L. | Eyetrack III | Website |
| 2005 | Hostway | Consumers' Pet Peeves about Commercial Web Sites | Website |